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Elements and Performance Criteria

1. Prepare toservice clothes washing machine and dryer
   • WHS/OHS hazards, risk control methods, relevant standards, codes and legislation are obtained and applied
2. Extent of work to be undertaken is determined from service/fault requests and/or discussions with supervisor/appropriate person/s in accordance with workplace procedures
3. Advice is sought, as required, from supervisor to ensure work is coordinated with others
4. Sources of materials/parts required for work are identified in accordance with workplace procedures
5. Tools, equipment and testing devices to locate faults are obtained in accordance with workplace procedures and checked for operational safety
6. Service clothes washing machine and dryer
   • Need to test or measure live electrical work is determined in accordance with workplace procedures and WHS/OHS requirements
7. Appliance is checked and isolated in accordance with workplace procedures and WHS/OHS requirements
8. Safety hazards resulting from defect or fault are identified and documented, and risk control measures implemented in accordance with workplace procedures and consultations with appropriate person/s
9. Appliance is tested and components are inspected for wear or defects in accordance with workplace procedures and manufacturer specifications
10. Appliance faults and their cause are identified using measured and calculated values of appliance parameters in accordance with workplace procedures
11. Appliance is dismantled, where necessary, and parts safely stored to protect them against loss or damage in accordance with workplace procedures
12. Defective, worn or faulty appliance components are rechecked and their status is confirmed
13. Replacement parts are sourced and obtained in accordance with workplace procedures
14. Effectiveness of repair work is tested in accordance with workplace procedures
15. Apparatus is reassembled, given a final test and prepared for return to service in accordance with workplace procedures
16. Unexpected situations are resolved in accordance with workplace procedures, safety guidelines and with the approval of an authorised person/supervisor
17. Servicing activities are completed without damage to apparatus, circuits, the surrounding environment and/or services using relevant sustainable energy practices in accordance with workplace procedures
18. Complete and report fault-finding and repair activities
    • Work area is cleaned and made safe in accordance with workplace procedures
19. Service report is completed and verified by an appropriate person/supervisor in accordance with workplace procedures

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the UEE Electrotechnology Training Package Companion Volume Implementation Guide.

Servicing clothes washing machines and dryers must include at least the following:

two types of appliances: washing machines (top load/front load, twin tub or washer/dryer combination) dryers (washer/dryer combination or tumble/static) four defects/faults: washing machines: higher energy use than previously experienced program selector not working correctly appliance light not working electric shock received from appliance cabinet dryers: heater not operating fan not working timer not working correctly electric shock received from appliance cabinet

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least two separate occasions and include:

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements, including: applying safe working practices identifying hazards using risk control measures completing and reporting fault-finding and repair activities implementing legislation, industry standards, codes of practice and regulations preparing to service clothes washing machine and dryer servicing clothes washing machine and dryer, including: determining nature of work from service request identifying defective components affecting appliance efficiency finding faults rectifying defects or faults testing appliance functions completing service report dealing with unplanned events/situations in accordance with workplace procedures in a manner that minimises risk to personnel and equipment using manufacturer specifications and manuals.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

relevant legislation, industry standards, codes of practice and regulations relevant manufacturer specifications relevant risk mitigation processes, including: potential hazards risk control measures safe working practices relevant WHS/OHS legislated requirements relevant workplace documentation relevant workplace policies and procedures service clothes washing machines and dryers, including: component repair or replacement methods installation manufacturer parts catalogues and service reports operational testing and set-up procedures encompassing pre-start and safety control checking, operating cycle testing and control adjustments types, applications, construction, components and operating characteristics typical component wear or defects typical faults.

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